What is the contact page?
The contact page allows customers to send a message directly to you, and allows you to engage with your customers and answer their queries.
How to set up the contact page
Steps
- Open the Theme Editor.
- Select Pages > contact from the dropdown at the top.
- The contact page section comes prebuilt with several section blocks. To use additional blocks, click Add block and select from the available options. The Email input block needs to be present for the form to work correctly.
- Click Add section to insert a section either above or below the page content.
FAQs
Where do I see the emails?
Emails will go to your email address as added in the Shopify admin area, in Settings > Notifications > Sender email.
Why am I not receiving emails?
The sending out of emails is controlled by Shopify, and this is almost certainly not an issue with the theme (unless an App has modified the theme behaviour). You can verify this by installing Shopify's default Dawn theme as a draft theme and trying to use the contact form. If you do receive an email, an app or a developer has most likely done something to break the contact form on Expression. If this still doesn't work, you can contact Shopify Support directly for further assistance.
How do I change the left hand side content?
The content on the left comes from the page assigned to the Contact template, within Online Store > Pages.
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