Allows customers to see answers to common questions at a glance.
What is the FAQ section?
The FAQ section enables customers to see answers to common queries at a glance. It can also be useful if there is content which would would be preferable to reveal on click, rather than being immediately visible. A 'frequently asked questions' section can be a timesaver and reduce the quantity of post purchase support that customers may require.
How to set up the FAQ section
Steps
- Open the Theme Editor and add the FAQ section.
- There are two types of blocks available:
Category: The main title of the section. For example 'Shipping'
Question: Has one question and one answer field. To display multiple questions and answers, add a new Question block each time. - In the Style settings, a Color scheme can be selected.
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