What is the media with text section?
The Media with text section allows customers to watch video content or view an image alongside some optional text and a button. An image can be used on its own, or if combined with a video, it will show as a cover image until the video plays. A video can either be set to autoplay, where audio is muted, or it can play with audio when the play icon is clicked.
Creating an eye catching media with text section can enhance customers' shopping experience and may increase conversion rates.
How to set up the media with text section
- Open the Theme Editor.
- Click Add section and add a Media with text section to the page.
- Click Select image to choose an image from the store library. An image link can also be added.
- There are two different methods to choose a video.
Video upload: Select a video file (e.g. an MP4) hosted on your Shopify store.
External video: This video from an external link supports YouTube or Vimeo videos.
- The Autoplay setting is turned off by default and can either be kept off or turned on.
Autoplay on: The video will automatically play WITHOUT audio, without the user having to click on anything.
Autoplay off: The video will play WITH audio once the user has clicked on the play icon.
If using a video, it is recommended to add an image. This will display in the place of the video while it is loading, or if it cannot autoplay. This could be due to reasons such as a user’s poor internet connection, limited browser support or slow page load times.
When I select autoplay, can the video play with audio?
No. Browsers don’t allow sound to be active by default on auto-playing videos. Most browsers will block the video, which can cause issues.
If you need audio in your video, it’s always best to give your customers the choice as to when they want to play the video.
Read Google's autoplay policy in Chrome for more.