What is the FAQ page?
The FAQ page allows merchants to highlight detailed answers to typical customer queries. By having a dedicated FAQ page, customers have an easy to find place where they can address their common questions, which helps to facilitate a frictionless buying process.
How to set up the FAQ page
- Open the Theme Editor.
- Select Pages > faqs from the dropdown at the top.
- In the TEMPLATE section on the left of the screen, several sections are present by default.
The content from the FAQ page (from the Shopify admin area) is automatically hidden within Enterprise. If you'd like to show this content, you'll need to unhide this section:
The Collapsible content section is on of the most noteworthy on this page. Read the How to set up the collapsible content section guide for more.
I've assigned a page to my FAQ template in the Shopify admin area, but it is not showing in the theme. How can I get it to show?
The theme automatically hides the page block in the TEMPLATE group. If you click on the eye icon, it will unhide and the content will be visible.
If this still does not show the expected content, check that the page has been assigned to the correct template in your Shopify admin area.