Canopy theme support

Updating your themes (including to OS 2.0)

Every theme, over time, gets updated. New Shopify platform features are released, designs get tweaked, bugs get fixed, improvements are made.

You want your store to be running the most up-to-date version of the theme, right? Of course you do! Is it worth the time and effort to get the latest theme up and running? That’s a more difficult question. You need to weigh up the time involved in setting up your theme again, against spending that time on other parts of your business.

How to update our themes

In short: You can’t actually update a theme! On Shopify, you install the new copy of the theme, manually copy your settings from one theme to another in the theme editor, and then start using the new theme. Here’s the process in detail:

  1. Create a backup copy of your existing theme. (Always good practice to have a backup)
  2. Visit the Shopify Theme Store and log in. For paid themes, it is important to log in to the account that you used to buy the theme. This will prevent you from being asked to buy the theme again.
  3. Use the top bar search box to search for your theme.
  4. On the search results page, click your theme.
  5. Click Add latest theme version or Add theme.
  6. This adds the latest version of the theme as an unpublished theme so you can now customize it and prepare it before publishing. (Your current published theme will not be affected in any way.)
  7. When you publish your new theme, your old theme will move to the unpublished section. So if, for some reason, you need to publish it again, you can and it should work exactly as it did before.

Updating your theme – step by step guide to speed up the process

FAQ

Do themes auto-update in the background?

Answer: No.

You can read more on the Shopify Updating themes page.

How do I know what version of the theme I am on?

In the theme editor, you can click the 3 dots in the top left and it will reveal information about the theme.

Will I need to upload all my images again?

Answer No:

Any image you add gets added to the Shopify files section, so you will be able to see them and select them when you click to add an image for any section inside the editor.

Will my custom code/app settings carry over?

Answer: Sometimes.

The settings set up inside apps will remain untouched but any code that was manually added by you, or by apps, will need to be added to the new version of the theme. Some apps may auto-add their code, but others can require manually adding it inside the theme’s code. You can reach out to the app dev to get assistance with this process. We do not offer any support when it comes to adding app code.

Do I have to update my theme?

Answer: No.

You can continue to use the theme without ever updating it, but it’s recommended you build the time into your maintenance plans to upgrade at least once every 12-18 months.

I’m on a trial and can’t see the new updates. Do I need to delete and redownload?

Answer: Yes.

Shopify allows you to have one trial of a theme installed. If a new update comes out and you have the older trial version installed, to get the new update you will need to delete and redownload the new style. There isn’t a way to transfer over your old changes at this time.

Can I see what has been added to the theme over time?

Answer: Yes.

We have now added changelogs and will continue to update them when new releases are available.

Can Clean Canvas update the theme for me?

We don’t offer a theme update service but you can hire a Shopify expert to take care of this for you.

TaskHusky: https://goo.gl/ITLrcB
Other Shopify developers: https://experts.shopify.com/developers
The Job Board: https://community.shopify.com/c/Shopify-Ecommerce-Jobs/bd-p/shopify-job-board
Specific tasks: https://experts.shopify.com/services/development-and-troubleshooting

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