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Theme Help Centre

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Image FAQ

  • Images cropping on mobile
  • How to change the Gift Card image
  • What size images should we use?
  • Favicon images
  • Image compression
  • Blurry/fuzzy images
  • Supported image formats
  • Some useful Shopify blog articles:

 

For any question related to images, we have created an Image FAQ guide that should answer any question you may have if it comes to sizes, favicon images, image editing etc. To view our guide you can follow this link .

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Support hours

Mon – Fri (except public UK holidays)
09:30 to 17:00 GMT
Please allow 24 hours for our response

We are unable to offer telephone support for themes
You can contact us here

Need a customisation?

You can try our preferred partner TaskHusky
or the Shopify developer community
You might also try the troubleshooting board

Please note that we don’t offer assistance for custom coding your theme or installing / troubleshooting apps.

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