On this page
- What does the Clean Canvas support team cover?
- Can I add other fonts?
- What's included in my theme purchase?
- Can I add video and 3D images to my products?
- How do I edit the Shopify text at the bottom of my pages?
- Can customers checkout in a different currency?
What does the Clean Canvas support team cover?
The Clean Canvas team can provide help with theme settings and anything included in the original theme. However, we are not able to help with custom coding changes as part of our free support.
Should you wish to change your theme code, there are lots of experienced Shopify developers available for hire. More about our Shopify theme support can be read here.
Can I add other fonts?
Yes, but you will need to hire a developer to add other typefaces to your store.
What's included with my theme purchase?
See this article for more information
What are Clean Canvas' support hours?
Our support hours are Monday to Friday (except public UK holidays) 09:30 to 17:00 GMT
Can I add video and 3D images to my products?
Yes, all our themes now support this feature. This Shopify article explains more.
How do I edit the text at the bottom of my pages?
Footer text such as "Powered by Shopify" can be edited or removed in the Language Editor. You can change nearly all text labels in your store by heading to Online Store → Themes → Actions → Edit languages
Can customers checkout in a different currency?
Our themes now support Shopify's multi-currency checkout with Shopify Payments.
If you are not using Shopify Payments or you are in a location that doesn't support Shopify Payments, you won't be able to use the themes auto currency conversion feature.
Alternatively, you can achieve this through two other options by installing a currency conversion app or working with a Shopify Expert to customize the site to enable currency conversions.
Please note it is the responsibility of the app developers to ensure their products work with all themes on the Shopify theme store, so you'll need to reach out to the relevant developer if you do have any issues during installation.
RECOMMENDED DEVELOPER OPTIONS
TaskHusky: https://goo.gl/ITLrcB
Other Shopify developers: https://experts.shopify.com/developers
The Job Board: https://community.shopify.com/c/Shopify-Ecommerce-Jobs/bd-p/shopify-job-board
Specific tasks: https://experts.shopify.com/services/development-and-troubleshooting
