What is the free shipping bar?
Free shipping bar notifications help to increase the average order value (AOV) for online stores by incentivizing customers to add more items to their cart to meet the minimum threshold for free shipping. This leads to increased AOV as customers seek to avoid paying shipping fees by adding more items to their cart.
How to set up the free shipping bar
- Open the Theme editor go to Theme settings > CART
- Scroll to the Free shipping notice setting and enable the Show free shipping notice setting.
- In the Minimum order amount input field enter the minimum order amount(s) to qualify for free shipping and make sure to have each currency entry on a separate line (see below).
Make certain to follow the exact format of placing the country specific code before the minimum order amount. Example: USD:100 for minimum order amount of $100 USD.
If you wish to include regional variations of a currency, such as Ecuadorean Dollar, make sure to place the standard non-regionalised currency codes first in the list. You can then add to the list with regional currency codes. Example: EC:USD:120 for minimum order amount of $120 USD for Ecuador.
Why are some customers not seeing the free shipping bar?
The Free shipping bar will be displayed when the currency the customer has selected is represented in the options that have been entered into the Minimum order amount input field. You may opt to only offer free shipping to certain regions/currencies, so by only entering the currencies you wish, you can control which customers are eligible for free shipping.