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Theme Help Centre

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Order / Email notification templates (Controlled by Shopify not the theme)

These topics are not actually controlled by the theme but by Shopify. For some helpful information on where to find and ways you can edit them, you can check out the links below and speak directly with Shopify support for more guidance on this.

  • Edit notification templates
  • Notification variables reference
  • Contact Shopify Support

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Support hours

Mon – Fri (except public UK holidays)
09:30 to 17:00 GMT
Please allow 24 hours for our response

We are unable to offer telephone support for themes
You can contact us here

Need a customisation?

You can try our preferred partner TaskHusky
or the Shopify developer community
You might also try the troubleshooting board

Please note that we don’t offer assistance for custom coding your theme or installing / troubleshooting apps.

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