Klaviyo / Mailchimp Support

Klaviyo, Omnisend and Mailchimp have their own support team that can help if you have any questions about how their code works or the best place to install it in the theme. You can contact the developer directly from their support site.

If the site says to contact the theme dev, this is incorrect and should have been updated based on Shopify feedback

Klaviyo Support Mailchimp Omnisend Support

Afraid when it comes to third-party integrations we are hands-off as this is best discussed and added by them as we have not tested or used their code.