Masonry theme support

General theme settings
Advanced and special settings
Language and currency
- Languages & translations FAQ
- Multi currency conversion
Updating themes and changelogs
- Updating your themes (including to OS 2.0)
- Masonry changelog – latest features

Worthwhile reading:

Image sizes Theme updates Page speed SEO

Looking to customise beyond our settings?

Our support covers assistance for your theme and settings as originally supplied.
If our settings don’t include a specific control you’re looking for, you can hire a developer to customise the theme code.

We recommend TaskHusky for altering your theme code:
Click here to request a custom coding quote from TaskHusky.

Be sure to read this article before changing code!

Reviews

What others are saying!

Very satisfied with the assistance we got from the Clean Canvas team. The support team responds quickly and they are solution-oriented. Their templates are of the highest quality and they are constantly updated for good reasons.

Jim Rickey

Not so much the theme as support once theme code was affected by a developer (who did not know what he was doing). I’d advise always to use a Shopify certified developer for your Shopify site, but the support on hand to fix it from the theme company itself was totally brilliant! Thanks

The theme is great with lots of excellent features. I had an issue with code (caused by a third party app), but they responded very quickly and manage to fix the issue in no time at all. Very pleased.

WOLF+BJÖRN

Really amazing!! The theme, the quickness, the design and the customer support! Is not easy to find teams so professional. I recommend it like most! Greetings from Spain!

Laurissi

I’m absolutely loving this theme. Support is super-responsive, very friendly, helpful and fast. They also have a thorough help section on their site if you need answers in a pinch. Thank you guys, I’m so glad I found you!

Candy Hackers

Enjoying our theme? We'd love to hear!
You can leave a review here, & include your website for extra publicity!

I love the design, it’s very professional and looks amazing. Also the customer service is amazing, very quick and in depth. Would recommend clean canvas themes!

Aurelle

The Symmetry Theme is amazing. The theme looks trendy and stylish. But what’s even more professional is the customer support team from Clean Canvas – they are really responsive and helpful. Must recommend theme.

indistitch

I just love this theme, so wonderful and customizable. But do you know the best? Customers service is A1!!!!!!!!! Fast and all the answer are always replied, thanks to the team for all the help. I recommend them to everyone.

perfexind.com

It’s a very customizable and great-looking theme. You will get all the features you need for your store. Easy to set up and customise. Customer support is swift and super helpful if needed.

Worldwide Nation

Running my own design agency and having to build e-com sites for my clients fast and cost-effective it’s been such a pleasure creating Markian site using this template developed by CC Team. Highly recommended if you understand Shopify and how it works. Not only that their support is 5 stars.

Markian Pty Ltd

Amazing theme that works great for us. It has all the features we need, it supports well all the apps that we have installed and it’s fast. Their support team is super helpful too! Highly recommended

Matcha Cafe Bali

Enjoying our theme? We'd love to hear!
You can leave a review here, & include your website for extra publicity!

The theme looks good, you can add a lot of things like video’s, blogs or slideshows. And the support is even better!

Local Food Eindhoven

We tried 3 other themes and am so happy we found Canopy! It’s perfect! Clean, modern and easy to navigate and build. Very happy.

Baby Box Studio

I love everything about this theme and their tech support was amazing!

Jarvie Flora

The themes made by CleanCanvas guys are great – beautiful, clean and responsive. I’ve been using their Canopy theme for over 5 years now. They keep updating it including new features meaning that my shop always looks fresh and up to date – at no extra cost! Their support is efficient and quick. It really is a bargain for a mere $180. British export at its best.

Well Read Company

I am loving the Canopy Theme for my educational toy store. I found it very easy to set up even with no previous website experience. I recently wanted to add sub categories and reached out for support. The support I received was above and beyond. Thank you!

Learning Seeds

Enjoying our theme? We'd love to hear!
You can leave a review here, & include your website for extra publicity!

I selected Boost as I wanted a clean, fun look. It’s been easy to work with and integrates well into other apps. I had one trivial formatting issue that I couldn’t figure out. I contacted Clean Canvas and they returned my email very quickly.

The Peridot Pig

Support team of Clean Canvas is strong! Besides the great support, I love this Boost Theme which is with a clean layout, allow customers to browse the website easily!

Matane Home

A beautiful, premium and customizable theme, which has surpassed my expectations. That’s not all, the after-care is excellent – They are super quick to respond and ever so helpful. Overall this is the height of customer service – I highly recommend.

Munchy Play

Can’t begin to say how happy I am to have downloaded this theme for my shop. Beautiful look, perfect for me! Functional, easy to use. Definitely money well spent. I only regret not having it done sooner! But the best part is the customer support. I have written a numerous amount of times since the download and they always answered in a quick, very in depth manner. Love it!

Millemamme

This theme is really professional. The developers have included a lot of small details here. Everything is harmoniously coordinated and you can see how much attention to detail has gone into the theme. The response time is very fast and the implementation of changes are worth more than 5 stars. A clear recommendation to buy!

WAHATI-Stoffe

I love it! It is easy to use, looks great, and the few times I had had to reach out, customer support has been wonderful

Goddess Gear

Fantastic themes, and absolutely wonderful support, polite and prompt and goes above and beyond. Really have not come across better, 5 star!

Artisan Market Online

Brilliant! This is a mobile users dream! Previously purchased a theme from “Underground” to which I could *never* get a response from customer service. (Even after 3 attempts)… finally decided to just find a new theme—so so happy with my new purchase! The first time I needed help customer service responded in LESS THAN 24 hours. Amazing! I’m a customer for life. Thank you so much!

The Dainty Bow Shop

Expression is a great theme. I am very happy with it. The layout works very well for my online shop. AMAZING customer service! I reached out for various issues, as I am not very good with technology.

Laura Hamilton Art

Expression is a clean, organized theme that is easy to use. I had several questions and their customer support team was very helpful, friendly, and timely. I am very thankful I purchased this theme for my Shopify store.

Chosen Gen Ministry

Being new to the Shopify universe, I needed a helping hand to get some things sorted. Having had many unhappy experiences with web developers in the past, themes are the way forward, and I truly believe I have now found my natural home. Tempocoffee.co.uk is only the beginning of this new chapter in my business life.

Tempo Coffee

This theme is beautiful, easy to use, and customize, making it easy for our business. Support is also quick and helpful.

Tajdane

We love the theme and the support has been great! Quick and super helpful.

Kälvin bottle

So far, so good. But the reason I’m reviewing so early is that Clean Canvas Ltd. tech support is very prompt, efficient, and ultimately helpful.

AFrame Home

Absolutely stunning design! This theme has been great to work with in setting up a new vibe. Clean and user-friendly. An absolute pleasure to work with! GET THIS THEME!!!! https://cosmicgreencandles.com/

Cosmic Green Candles

Fantastic! Great support and great theme. I love it!

Fly Away Lemon

A very fine design – minimal, confident and user-friendly. Easy to use, maintain and update. Team behind the design are great – always available to help, with fast email replies that always help to solve each confusion/problem.

Jeenaa

Beautiful theme with many design possibilities. The support is extremely fast, competent and helpful. No reason not to use this theme for your store. If it helps, have a look at our store. somi-shop.ch

somi-shop.ch

The theme is lovely, elegant, and very friendly to use. Support team at Clean Canvas are extremely helpful and reply instantly!

Bumpity Bump

We have a great time using this theme, it is everything we want for our fashion brand. The support we receive along the way from the customer service team is incredible. We are so grateful to work with them.

Rachel Ackley

Partners

Whilst our support doesn't cover bespoke customizations to your theme, our partners Taskhusky have been working on our themes for years - get a quote today!

GET A QUOTE

Optimize your Shopify notification emails to sell more, and match your brand perfectly. Design all 18 email templates at the same time.

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Tag products on your photos and help your customers to easily find and buy liked items. You choose which photos will be shown in your Instagram feed on your site.

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Theme Help Centre

Worthwhile reading:

Looking to customise beyond our settings?